Returns & Exchanges

At The Space Store, we want you to be completely satisfied with your cosmic gear, which is why we offer a 30-day return policy for most items in their original condition. If your purchase doesn't meet your expectations, our mission control team is here to help you navigate a smooth return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or visit our returns center with your order number and email address to select the items you wish to return.

• 2.
  Print Your Label

  Once approved, download and print our prepaid shipping label and include the original packing slip inside your package.

• 3.
  Prepare the Shipment

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unused condition.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.